I’m convinced that when EVERY ARTICLE EVER WRITTEN ABOUT MARKETING TO MILLENNIALS talks about how millennials “crave” authenticity, it’s actually a failed attempt to explain bad marketing decisions. Let me explain.
Now that wine seems to be approaching the point at which it will FINALLY (fingers crossed) start changing its marketing strategy, we all need to take a second to learn from other people’s mistakes (one of the only benefits to being so far behind the curve). In my opinion, there is one gigantic pitfall that I can see wine falling into – especially when reaching out to millennials. Pop Culture Marketing. It is so easy to fail when individuals who don’t pay attention or particularly care about pop culture decide that it’s a good idea to go for the Ol’ Pop Culture Marketing Campaign. In no way am I saying “don’t do it,” but I AM telling you, dear readers, that you must do it right.
Speaking of doing it right, please take five minutes to watch the following two videos. This is a Pedigree commercial that, to quote mashable, has “beguiled the internet.” A friend of mine shared it on facebook, I fell in love, and in turn, regurgitated it all over facebook (and now my blog).
And now take a look at the video below. It’s considered a short film using Vitalic’s Poney Part 1 directed by Pleix. This YouTube video with over 1 million hits was created a while ago. This YouTube file specifically was uploaded in 2006 and obviously has been viral for some time.
Now. Someone at Pedigree that saw that Vitalic/Pleix vid and said “This is awesome. This is dogs in slow motion. We sell dog food. We should do this.” Don’t you just want to find that person and shake their hand? I do. This is a great example of doing pop culture marketing RIGHT. Take something that’s out there and proven and APPROPRIATE for one’s business, tailor it to the business’s needs as simply as possible, and unleash it (ha, get it?) on the masses.
Getting back to authenticity. There’s nothing particularly “authentic” about the Pedigree commercial. It’s a dog food commercial. But it’s smart, it’s done well, and it’s referencing something that is already a part of people’s lives without pretending to invent it.
I don’t think that we as a generation (millennials) expect advertisers or marketing campaigns to be authentic. We’re not insane. I would venture to say, however, that what people mistake for “authenticity in marketing” is actually respect for one’s audience. This means an understanding of your audience, knowledge of their likes, dislikes, trends and interests. This means ACTUALLY caring about what your audience cares about, not just finding something popular and creating a poor facsimile. (Sorry people, your branded version of “Pants On The Ground” probably won’t work.) It seems to be tougher when companies try to market to millennials because the PIC (people in charge) usually are not millennials themselves and don’t put the effort in to understand their audience.
So, if you want to go for pop culture marketing – especially to millennials – make sure that you actually care about the same pop culture that we do. If you don’t, it’s understandable – just make sure you have someone on your team that DOES. Put the work in. Do the research. Take the time to understand your target demographic. Then have some fun.








Leah Hennessy,
This insight is authentic, stop posting it on the internet for trad companies to find. Original idea’s and insight like you have provided shouldn’t be shared. How do you expect http://www.cbrands.com/ to pay you tens-of-thousands of dollars without any accountability, if you post your idea’s on the google.
I don’t care if anyone reads your blog.
I am reading it and paying attention.
You’ll find authenticity at blog.isaaksofsalem.com
Ian
Owner & Winemaker
Ian,
Thank you for one of the badassiest comments so far on this blog! As is common with members of my generation, though, I do hope to change the world for the better and until that trait is gone, the google still gets the info. As is also common with my generation, I still want it all. Fortunately the two are not mutually exclusive
Best of luck with the bonded winery permit & keep up the great work on your blog!
Well done Leah, First good post I’ve seen in this group :-/
A couple of notable things as I was recently involved on a project for a large pet food company and there are a couple of notable points of interest. 1) Pet food manufacturers are amongst the best marketers in the FMCG business. They spend an enormous amount of money studying the psychographics of their target markets. 2) the Humanification of pets is a big trend in pet care today. I believe the ‘beguiling’ nature of this ad, is the human-like expressions on the dogs faces. Making pets seem like people is a good way to up spending. 3) More to your point: This whole authenticity thing is a red herring. Authenticity in wine is so wanksome, that it actually turns people off. Folks want to be entertained. The Pedigree commercial entertained and struck a visceral nerve.
If we could just get people to relate to wine they do their pets ……
Jason,
Thanks for the kind words! Your experience in this area is pretty fascinating, and I want to thank you for the valuable background info. I can’t say I’m surprised to learn how much the pet food industry does its homework – that being said, it totally pays off.
I would also be remiss if I did not commend you on your excellent use of the word “wanksome.”
Very interesting article. I find millennials to be quite opposite – just from my own interactions and observations. To be authentic and to appreciate something in an authentic way, one must show respect, take the time to educate, and not assume they already know everything from “hey, I read this blog, I saw on facebook, I watched on youtube, etc.” Millennials want everything without putting in the time to understand or to show some kind of respect for what they do not know (but want to know) or EARN their right to declare they “crave authenticity.” This made me laugh.
Hi Dana,
Thanks so much for reading and especially for leaving this comment. Though our opinions on millennials differ, you bring up a few excellent points. The first is that it’s the marketing folks that say millennials “crave authenticity,” not genY – I think this is a pretty important distinction.
The other point is that we all have different opinions, but when we are trying to market to a generation using their own interests, we must put the time in to learn about these interests if we expect a successful campaign – regardless of our own opinions. To oversimplify: Let’s say I hate the French language (I don’t, but let’s pretend). If I wanted to market a product to French-speakers, I would need to learn the language or hire someone who speaks it, regardless of my opinion of French. I COULD put out an ad in English, but the response would be terrible.
I’m not saying anyone’s opinion is wrong, but in order to make money off a target demographic one must put in the work. Your comment brings up a very good point: Marketing to millennials is not for everyone.
Thanks again for this discussion.
Thank you for this… I’m writing a two parter about Millennials and am trying to understand “authenticity”. I don’t understand why it means more to one group than another. I may be a Gen Xer but it doesn’t mean I buy stuff based on deception. Respect and wanting to know your audience are the real issues.
I saw some interesting Pew research about Millennials that refutes Dana’s ocmments… Actually, it says that Millennials don’t own the “I know everything space.” The write up and link to the data is here (if you have insomnia): http://bit.ly/dDbBfo
Pew research LOVES millennials!
Thanks so much for the kind words, Parissa. Yes, we are definitely in agreement here – it’s not an authenticity issue, it’s a gap in understanding. Just with Gen X, as more millennials become vocal and get positions within the marketing industry, the smaller that gap will become over time. Right now we’re at a really interesting point in time – industries are recognizing the buying power of this generation, but are still dealing with a very steep learning curve when trying to relate to this group. This brings us to a kind of “wild west” in marketing: the first companies to understand this group and relate to them will flourish.
Leah,
I’m not a millennial, far from it in fact, but over my many years I cannot recall a decent, national wine marketing campaign that did a good job of appealing to any demographic, let alone the “oughts”. The Orson Wells “We well sell no wine before its time” bit for Paul Masson may have come the closest. Those recent Arbor Mist commercials made me cringe. I would be interested to hear if anyone can name an iconic, or even tolerable, national wine marketing campaign. Seems to be lots wine marketing potential out there.
Hell yaaaaaa! Live it or leave it!
Why haven’t I read your blog before today?
Keep on keepin ON!
Finkus
[...] blog know by now, I am a HUGE proponent of creative branding. I definitely touched on this on the Authenticity & Pop Culture post this Spring when I brought up a simple-yet-genius Pedigree internet ad. The time has come once [...]
[...] blog know by now, I am a HUGE proponent of creative branding. I definitely touched on this on the Authenticity & Pop Culture post this Spring when I brought up a simple-yet-genius Pedigree internet ad. The time has come once [...]